Wednesday, April 16, 2008

Week 7

It has been an eventful week this week, first we attended the tour of Able Australia's office on monday, follow by the IE function on wednesday night, which we had a meaningful and relaxing time with the client.
Monday was the day i awaited for, the opportunity of visiting the on site of our client's office, our booking time was at four o'clock, but the whole team arrived 15mins prior dressed in suits and ties, all looking excited. We walked into the site early then they expected, the group before us has yet to finish with they tour, so waited a while outside in the back, during that time we through a few jokes around had a laugh to show our excitment, which was really fun. Finally the time has came at four, we were all introduced to David Ng, who got to know four of our members that he has never met, he made me felt very friendly with a welcome handshake. The tour started from the bottom level, as he introduced room by room, and how each room functions, and the expected renovation for the future of Able Australia, the most surprising thing that came out of the tour was the pool room, i've never seen such a wide pool in a house like room, and it was well fitted in, the standards and condition was extremely well kept, other rooms such as the therapy and art room which was still to be completed will sure look fantastic in the near future, able australia has got all the equipment that required for its client, it shows their professionalism towards its clients. After the tour it was time for meeting, the team leader brought some brief agendas, to cap off some questionable areas that needed to be clarify, our client has organised the meeting with a very well welcome, they have placed all sorts of treats on the table just for us, they also have made the environment very friendly, to tell the truth i would expect a very intense environment. The tour ended within a flash, it has been memoriable, it was my first time visiting a company that was organised by our clients, it has been a great experience.
Business as usual for the next day, we got started on our functional analysis, there wasn't much needed to mention, it was just a general brainstorming, i'm expecting alot of tense time to come.
Our time has come on wednesday, we were formally greeted our client as host, this time it was us having the opportunity to take care of our client at the function room of monash university, as usual we were all well organised, came in in our formal dress, surprisinly to see there was all sorts of food and drinks availiable, from wine to beer, i had a few cups of water, as i'm on a alcohol ban for the next few months, our clients arrived late, but it was understandable, they business has grown in a fast pace, which would keep them a bit longer in the office. But it was still nice to see them arriving, i was expected to have a relax time when we are facing the clients, which how this was ended, the team has a couple photo shots with the client, had a bit of laugh and talked bout things in general and most importantly we have further improved the knowledge of the client outside work. The outcome was pleasing. i hope Monash can continue these sorts of functions in the future, it really helps the students to improve on communication and understanding skills

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